Terms & Conditions of Sale

Fovlira Scalp Care Spray | Operated by JACKROLL ENTERPRISE
Last updated: 01 January 2026

These Terms & Conditions of Sale apply to purchases of Fovlira Scalp Care Spray made through our website. By placing an order, you acknowledge that you have read these terms and the policies referred to below. Nothing in these terms limits rights that cannot be excluded under Malaysian law.

1. Seller Information

Goods are sold by JACKROLL ENTERPRISE (Business Registration No. CA0330755T), No. 20, Jalan 4/5F, Bandar Baru Bangi, 43650 Selangor, Malaysia. For enquiries, email jackrollenterprise@outlook.com or WhatsApp 010-308 0592.

2. Products & Product Information

We aim to present accurate descriptions, quantities, directions for use, ingredients and product images. Packaging, appearance and minor details may differ between production batches. Please check the product label for current instructions and ingredients. If important product information is incorrect, contact us and we will address the matter in accordance with applicable law.

Fovlira Scalp Care Spray is offered as a personal-care product. Individual experiences can vary; we do not promise or guarantee a specific hair-growth or scalp-care outcome. Product information is not a substitute for professional medical advice.

3. Prices & Charges

Prices are shown in Malaysian Ringgit (MYR). The product price, applicable discounts and any delivery fees or taxes (where applicable) are disclosed before payment. The total payable amount displayed at checkout is the amount to be charged for the order. We may change future prices or promotions without affecting an already accepted order.

4. Placing an Order

Select the product and quantity.
Review the price, delivery details and these terms.
Enter accurate delivery and contact information.
Select an available payment method and complete checkout.

Submitting an order is an offer to purchase. An order is accepted when we confirm it after successful payment verification. You should receive order details using the contact information supplied during checkout. Please keep your order reference for enquiries.

5. Payment & Order Verification

Payments are processed through the payment methods made available at checkout, including CHIP where enabled. We do not ask customers to disclose online-banking passwords or one-time verification codes to our staff. We may verify or hold an order when reasonably necessary to prevent fraud or resolve a payment issue. Where we cannot fulfil a paid order, we will contact you and arrange an appropriate refund.

6. Availability & Cancellation

Orders are subject to stock availability and successful payment. If an item becomes unavailable after payment, we will notify you and offer a suitable alternative only with your agreement, or a refund. If you wish to cancel, contact us immediately. Orders not yet dispatched may be cancelled where feasible; shipped orders are handled under our Refund & Return Policy.

7. Shipping & Delivery

Available delivery options, charges and estimated timeframes are described in our Shipping & Delivery Policy. Delivery estimates are not guaranteed dates. Please provide a correct address and reachable contact number and check the parcel when received.

8. Returns, Refunds & Defective Goods

Returns, replacements and refunds are governed by our Refund & Return Policy, subject to applicable consumer law. Please contact us before sending any returned goods. Nothing in our policies excludes remedies for products that are defective, incorrectly supplied or materially different from their description where required by law.

9. Proper Use & Customer Responsibility

Use the product only as directed on its label. Do not use it if you know you are sensitive to an ingredient. Discontinue use if irritation occurs and seek advice from a qualified healthcare professional when appropriate. Keep the product out of reach of children and store it according to the packaging instructions.

10. Website Information

We endeavour to maintain accurate product and checkout information. If a genuine technical or pricing error is discovered, we will contact affected customers and resolve any accepted order fairly and lawfully. Website content and images may not be reproduced for commercial use without permission, except as allowed by law.

11. Personal Data

Personal information collected during checkout and customer support is handled in accordance with our Privacy Policy and applicable Malaysian data-protection requirements.

12. Governing Law & Updates

These terms are governed by the laws of Malaysia. We may update them for future orders by publishing a revised version on this page. The terms applicable to an accepted purchase are the terms presented when that order was placed, subject to applicable law.

13. Customer Service

JACKROLL ENTERPRISE (SSM: CA0330755T)
No. 20, Jalan 4/5F, Bandar Baru Bangi, 43650 Selangor, Malaysia
Email: jackrollenterprise@outlook.com
Phone / WhatsApp: 010-308 0592

Terma & Syarat Jualan

Fovlira Scalp Care Spray | Dikendalikan oleh JACKROLL ENTERPRISE
Tarikh kemas kini: 01 Januari 2026

Terma ini terpakai bagi pembelian Fovlira Scalp Care Spray melalui laman web kami. Dengan membuat pesanan, anda mengakui bahawa anda telah membaca terma ini serta polisi berkaitan. Terma ini tidak menjejaskan hak pengguna yang tidak boleh diketepikan di bawah undang-undang Malaysia.

1. Maklumat Penjual

Produk dijual oleh JACKROLL ENTERPRISE (No. Pendaftaran Perniagaan CA0330755T), No. 20, Jalan 4/5F, Bandar Baru Bangi, 43650 Selangor, Malaysia. Pertanyaan boleh dihantar ke jackrollenterprise@outlook.com atau WhatsApp 010-308 0592.

2. Produk & Penerangan

Kami berusaha memaparkan penerangan produk, kuantiti, cara penggunaan, ramuan dan gambar dengan tepat. Pembungkusan dan butiran kecil mungkin berbeza antara kelompok pengeluaran. Sila rujuk label sebenar untuk arahan dan ramuan terkini. Jika maklumat penting produk tidak tepat, hubungi kami untuk penyelesaian mengikut undang-undang.

Fovlira Scalp Care Spray merupakan produk penjagaan diri. Pengalaman setiap individu berbeza; kami tidak menjamin hasil pertumbuhan rambut atau penjagaan kulit kepala tertentu. Maklumat produk bukan pengganti nasihat perubatan profesional.

3. Harga & Caj

Harga dinyatakan dalam Ringgit Malaysia (MYR). Harga, diskaun, caj penghantaran dan cukai (jika berkenaan) akan dipaparkan sebelum pembayaran. Jumlah akhir di checkout ialah jumlah yang dikenakan untuk pesanan. Perubahan harga atau promosi akan datang tidak mengubah pesanan yang telah diterima.

4. Cara Membuat Pesanan

Pilih produk dan kuantiti.
Semak harga, maklumat penghantaran dan terma ini.
Masukkan butiran penerima dan alamat yang tepat.
Pilih kaedah pembayaran yang tersedia dan lengkapkan checkout.

Penghantaran pesanan melalui checkout merupakan tawaran untuk membeli. Pesanan diterima apabila kami mengesahkannya selepas pembayaran berjaya disahkan. Butiran pesanan dihantar menggunakan maklumat hubungan yang diberikan. Simpan nombor rujukan pesanan.

5. Pembayaran & Pengesahan

Pembayaran menggunakan pilihan yang tersedia di checkout termasuk CHIP jika diaktifkan. Kami tidak meminta pelanggan menyerahkan kata laluan perbankan atau kod pengesahan sekali guna kepada kakitangan. Kami mungkin menyemak atau menahan pesanan secara munasabah bagi mencegah penipuan atau menyelesaikan isu bayaran. Jika pesanan berbayar tidak dapat dipenuhi, kami akan menghubungi anda dan mengurus bayaran balik sewajarnya.

6. Stok & Pembatalan

Pesanan tertakluk kepada ketersediaan stok dan pembayaran yang berjaya. Jika stok tiada selepas bayaran, kami akan memaklumkan kepada anda dan menawarkan pilihan lain hanya dengan persetujuan anda, atau bayaran balik. Hubungi kami segera jika mahu membatalkan pesanan. Pesanan yang belum dipos boleh dibatalkan jika masih boleh diproses; pesanan yang telah dihantar tertakluk pada Polisi Pemulangan & Bayaran Balik.

7. Penghantaran

Pilihan, caj dan anggaran penghantaran diterangkan dalam Polisi Penghantaran. Anggaran penghantaran bukan jaminan tarikh penerimaan. Sila berikan alamat dan nombor telefon yang betul serta periksa keadaan barang apabila diterima.

8. Pemulangan & Bayaran Balik

Permintaan pemulangan, penggantian dan bayaran balik tertakluk pada Polisi Pemulangan & Bayaran Balik serta undang-undang pengguna yang terpakai. Hubungi kami sebelum memulangkan barang. Polisi kami tidak menolak hak yang dilindungi undang-undang bagi barang cacat, tersalah hantar atau jauh berbeza daripada penerangan.

9. Penggunaan Selamat

Gunakan produk mengikut arahan label sahaja. Elakkan penggunaan jika anda mengetahui diri sensitif terhadap mana-mana ramuan. Hentikan penggunaan jika berlaku iritasi dan dapatkan nasihat profesional kesihatan jika perlu. Jauhkan daripada kanak-kanak dan simpan mengikut arahan pada pembungkusan.

10. Maklumat Laman Web

Kami berusaha memastikan maklumat produk dan checkout adalah tepat. Jika ralat teknikal atau harga yang sebenar ditemui, kami akan menghubungi pelanggan terlibat untuk penyelesaian yang adil dan sah. Kandungan atau gambar laman web tidak boleh diterbitkan semula untuk kegunaan komersial tanpa kebenaran kecuali dibenarkan undang-undang.

11. Data Peribadi

Maklumat peribadi yang dikumpulkan semasa pembelian dan khidmat pelanggan dikendalikan mengikut Dasar Privasi serta undang-undang perlindungan data peribadi Malaysia.

12. Undang-undang & Pindaan Terma

Terma ini tertakluk pada undang-undang Malaysia. Kami boleh mengemas kini terma bagi pesanan akan datang melalui penerbitan versi baharu. Terma bagi pembelian yang telah diterima ialah terma yang dipaparkan ketika pesanan dibuat, tertakluk pada undang-undang.

13. Khidmat Pelanggan

JACKROLL ENTERPRISE (SSM: CA0330755T)
No. 20, Jalan 4/5F, Bandar Baru Bangi, 43650 Selangor, Malaysia
E-mel: jackrollenterprise@outlook.com
Telefon / WhatsApp: 010-308 0592